Last Updated: February 2026
We collect information you voluntarily provide through our inquiry forms, including your name, email address, phone number, company name, and details about your cutting application. We also automatically collect certain technical data when you visit our Site, including IP address, browser type, pages visited, and time spent on each page, through standard web analytics tools.
Information submitted through inquiry forms is used to respond to your technical questions, provide product recommendations, and facilitate communication between you and our sales or engineering team. Analytics data is used in aggregate to understand Site usage patterns and improve our content and user experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your inquiry information with authorized distributors in your geographic area to facilitate local support and sales assistance. We may also share information with service providers who assist in Site operation, analytics, or communication functions, under contractual obligations to protect your data. We will disclose information when required by law, regulation, or legal process.
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of data transmitted to or stored on our systems.
Our Site uses cookies and similar tracking technologies to maintain session state, remember preferences, and collect analytics data. You can control cookie settings through your browser preferences. Disabling cookies may limit certain Site functionality. We use analytics services that may set their own cookies to collect usage data in anonymized form.
Our Site may contain links to external websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our Site.
We retain inquiry data for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal obligations. Analytics data is retained in anonymized form. You may request deletion of your personal data by contacting us through the methods described below.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to object to processing. To exercise these rights, contact us using the information below. We will respond to verified requests within the timeframe required by applicable law.
Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your data rights, contact us via the Contact Us page or email [email protected].